Partners

Churn prediction reads the change in each customer’s own purchase behaviour — visits spacing out, basket falling — and flags the risk while it is still forming. What the model needs, how Retano CRM & Loyalty prioritises the at-risk list by customer value, and what to send the people on it. In short Why doesn’t… Read More »How do you spot a customer who is about to stop buying?

Carelli Distribuzione, a regional grocery chain in Italy, has started the implementation of Retano Shelfplan, shelf space management and planogram software for supermarkets. The company operates in the organised retail market through more than 40 directly owned stores under its own trademarked banners, PrimoPrezzo and NegoziOk, across the provinces of Bari and Barletta-Andria-Trani. Sales areas… Read More »Italian grocery retailer Carelli Distribuzione has selected Retano Shelfplan for shelf space management

How does a recommendation model choose which products to put in one shopper’s personal offer? The model works from similarity of behaviour rather than from customer attributes: it finds the shoppers whose baskets resemble this one, and ranks every product by how likely this particular customer is to buy it. The input is transaction data… Read More »How AI builds a personal offer for an individual shopper