Retano ERP Merchandise operations software
Manage, control and perform merchandising activities.
Ask AI about Retano ERP
It optimizes merchandising tasks, freeing up time for strategic goals.
Retano ERP is an industry-specific solution for retail management automation, catering to Grocery, FMCG, Droggery, DIY, and Household retailers of all sizes. The system is also ideal for franchising and distribution centers.
With Retano ERP, retailers receive inventory data for all their stores, updated in real time.
The basics of high-quality management
Validated Master-data
The Retano ERP solution offers comprehensive master data input tools that cater to the specific needs of retailers. The system is designed to prevent the input of duplicated or incorrect SKUs, barcodes, and other item attributes or objects. By ensuring accurate master data, the system enhances the precision of analytics, forecasts, order quality, and transactional data across distribution centers, stores, and online channels. This accuracy contributes to improved operational efficiency and customer satisfaction.
Centralized control for regular activities
The business process mechanisms within Retano ERP enable users to structure and control operations by creating predefined chains of steps and rules. These mechanisms provide real-time monitoring of the current execution stage for each process. At any given moment, executives can access information about active business processes, including the progress of each process instance and the assigned user responsible for each task. This ensures consistency in user actions, enhances systemization, and improves transparency within business processes.
Capabilities
Building the right assortment for every store format
Assortment decisions rarely apply uniformly across a retail chain. A compact urban store and a large-format outlet need different ranges even within the same category. Retano ERP builds assortments from store-level parameters such as shelf capacity, location and format, then groups stores into clusters that reflect commercial strategy rather than a single centralized range. New items are approved through cluster-based rules tied to product attributes, keeping the assortment governed centrally while still adapting to local demand. This makes it possible to manage thousands of SKU–store combinations without maintaining parallel assortment structures.
More details
- Range generation based on segments and store parameters: shelf size, location, etc.
- Store clusters by category / format to align with commercial strategy
- Unlimited variants and attributes setup for easy and effective range management
- Approval of new items via store cluster strategy by product attributes
Governing prices across formats, margins and competition
Pricing at scale has to balance category margin targets, competitor positioning, regulatory constraints and the retailer’s own markup strategy, all at once, across every store. Retano ERP configures pricing guidelines around these inputs, including KVI basket control and rounding rules, then calculates selling prices automatically according to the chosen strategy. It supports regular, promotional and clearance pricing in parallel, and suggests price updates when supplier costs change. Centralized control and coordination of these guidelines reduce the risk of pricing errors as the number of stores and price zones grows.
More details
- Tailored pricing guidelines considering brands, store formats, product categories, and competitive landscape
- Automated pricing guidelines configuration based on KVI basket control, target category margin, competitors’ prices, regulatory rules, and markup strategies
- Price rounding guidelines
- Control and coordination of pricing guidelines
- Automated selling price calculation based on selected pricing strategy
- Automated price suggestions on cost change
- Regular, promo and clearance pricing
Planning promotions and tracking competitive activity
Effective retail marketing depends as much on measuring outcomes as on planning events. Retano ERP covers the full cycle of marketing event planning and budgeting, then measures promotion effectiveness so spend can be judged against results. It also maintains a per-store, per-category competitor list with pricing monitoring, giving commercial teams visibility into the local competitive landscape. Built-in mechanisms for gathering range-expansion suggestions turn store-level observations into structured input for assortment decisions.
More details
- Marketing event planning
- Marketing event budget formation
- Promotion effectiveness analysis
- Competitor list for each store by category
- Competitor pricing monitoring
- Mechanisms for gathering product range expansion suggestions
Managing in-store and central production
Retailers with bakery, deli or ready-to-eat production run a manufacturing process inside a retail operation, with its own costing and planning needs. Retano ERP handles production technology maps, ingredient quantity calculation and the costing of finished goods, alongside replenishment of production warehouses. It supports planning and launching new products, and controls execution against plan through plan/fact analysis. This connects own-production activity to the same assortment, pricing and inventory logic used across the rest of the chain.
More details
- Cost of finished products and production warehouse replenishment
- Development of production technology maps
- Planning and production of new products
- Ingredient quantity calculation
- Control of the production of finished products
- Plan/fact analysis
Controlling supplier terms and commercial conditions
As supplier numbers grow, inconsistent contract terms become a direct source of margin leakage and disputes. Retano ERP centralizes supplier relationships and embeds commercial conditions (payment terms, prepayment and post-payment schemes, deals and bonuses) directly into operational processes. Contract payment calculation, automated debt and prepayment settlement, and vendor deal management keep those conditions applied consistently during ordering and pricing. It also covers control of import supplies and trade management, so contract terms hold up across the full procurement flow.
More details
- Control of import supplies
- Centralized supplier relationships
- Contract payment calculation
- Various payment terms for products: prepayment, post-payment, etc.
- Automated debt and prepayment payments
- Trade management
- Supplier and Vendor Deals Management
Automating ordering across stores and distribution centers
Ordering is where assortment, pricing and supplier decisions turn into physical stock movement, and manual handling at scale is slow and error-prone. Retano ERP automates order calculation on schedules defined for individual stores and DCs, with a parameter master governing how each order is built, plus manual ordering where needed. Orders can be consolidated by supplier using cross-docking and pick-by-line, dispatched via EDI or email, and confirmed with ASN management. Automated order-closing settings keep the process moving without constant intervention as volumes rise.
More details
- Automatic ordering parameters master
- Order calculation scheduling for stores and DCs
- Manual Ordering
- Order consolidation by supplier. «Cross-docking» & «Pick-by-line»
- Order dispatching (EDI, email, etc)
- Order confirmation and ASN management
- Order closing automation settings
Fulfilling online orders with consistent pricing and delivery
Omnichannel retail only works when online and in-store operate on the same data rather than as separate systems. Retano ERP’s order management system fulfills orders coming from the retailer’s sales channels and tracks each one through every stage, from receipt to delivery at the customer’s door. Prices stay relevant and consistent across all channels, drawing on the same pricing logic used in stores. Delivery options (click & collect, ship-to-store, home delivery and pick-up points) are handled within one process, so channel choice doesn’t fragment fulfillment.
More details
- The omnichannel order management system (OMS) for fulfilling orders quickly and efficiently
- Tracking the order at all stages of processing, from receipt to the door of the customer
- Relevant and consistent prices in all channels
- Various order delivery options, including: click & collect, to the store, to customer’s home, to pick-up points
See how Retano ERP connects merchandising decisions to inventory execution across your stores
FAQ
How to keep merchandise master data consistent across hundreds of stores and categories?
Retano ERP uses a single, centralized master data entry point with built-in validation rules. This prevents duplicate SKUs, inconsistent attributes and incorrect references at the source, rather than fixing errors downstream. As a result, pricing, ordering and reporting remain reliable even in networks with hundreds of stores and large assortments.
How can merchandising workflows be executed and monitored end-to-end across the retail network?
In Retano ERP, merchandising workflows are executed through built-in business process mechanisms that define each step, responsible role and control point. The system tracks the status of every workflow instance in real time, showing where each task is, who is responsible and whether execution is completed. This allows head office teams to monitor merchandising activities end-to-end and ensure consistent execution across all stores.
How can assortments be managed centrally while supporting different store formats and local specifics?
Retano ERP supports both vertical and horizontal assortment management within a single data model. Assortment matrices can be defined centrally and adapted by store format, category or cluster, while maintaining overall governance and consistency. This allows retailers to support format-specific and local assortment differences without creating parallel assortment structures or losing centralized control.
How can the risks of pricing and promotion errors be reduced as retail operations scale?
In Retano ERP, pricing and promotions are governed through centralized rules and controlled approval workflows. The system supports parallel regular and promotional pricing, automated price calculation based on defined strategies and coordinated rollout across stores. This reduces execution risks and helps ensure consistent pricing and promotion outcomes as retail operations scale.
How can risks in supplier contracts and commercial conditions be reduced as retail operations scale?
In Retano ERP, supplier contracts and commercial conditions are managed centrally and embedded into operational processes. The system supports different payment terms, automated calculation of bonuses and settlements, and controlled application of contract conditions during ordering and pricing. This reduces the risk of inconsistencies and disputes as supplier volumes and network complexity grow.
How can alignment between merchandising decisions and inventory execution be maintained as retail operations scale?
In Retano ERP, merchandising decisions related to assortments, pricing and promotions are directly connected to inventory and ordering processes. Changes approved by merchandising teams are automatically reflected in stock management and replenishment logic. This helps maintain alignment between commercial decisions and inventory execution as the retail network grows.
Publications
Yovar Opens Tajikistan’s First SPAR Store on Retano
Yovar has opened Tajikistan’s first SPAR supermarket in Dushanbe. The store runs on Retano ERP and Retano CRM & Loyalty, as do Yovar’s other stores.
Altyndar Selects Retano Shelfplan for 42 Supermarkets in Kazakhstan
Altyndar, a supermarket chain in Kazakhstan that runs on Retano ERP, has selected Retano Shelfplan for 42 of its stores.
Umai Retail introduces new AI tools in Retano SCM for demand forecasting and replenishment
Umai Retail, the largest FMCG operator in Kyrgyzstan, is introducing new tools in Retano SCM: the Leonardo AI assistant, a control panel for demand forecasts, event and promotion planning, and local assortment management for stores. About Umai Retail Umai Retail is part of the Umai Group holding. It operates more than 170 stores under the… Read More »Umai Retail introduces new AI tools in Retano SCM for demand forecasting and replenishment