GeD Store continues its dynamic growth with Retano Loyalty&CRM, strengthening its market presence and deepening customer engagement. In recent months, the retailer has doubled the quantity of its stores. Integrating new stores into the loyalty system requires minimal effort and can be done directly through the Retano interface. All updates are instantly reflected in the GeD Store mobile app, including an interactive store map that keeps customers informed and engaged. This streamlined process ensures maximum convenience for both the company and its clients.
Loyalty in Action: Higher Basket Value and Revenue Growth
The average transaction value of loyal customers is 45–50% higher compared to other clients. This has a direct impact on revenue growth and underscores the effectiveness of the loyalty program. Loyal customers not only make larger purchases but also return to GeD Store much more frequently, allowing the company to build strong and long-lasting relationships with its brand.
Thanks to personalized offers, cashback, and tailored promotions, customers feel valued and appreciated, which increases their engagement and loyalty, encourages repeat purchases, and turns occasional shoppers into regulars. In addition, Retano’s data analytics enables GeD Store to analyze customer needs and deliver personalized offers that align perfectly with their preferences, further strengthening emotional connections with the brand and driving sustainable business growth.
Looking Ahead: Launching the Referral Program
As part of its ongoing efforts to strengthen customer relationships, GeD Store plans to launch a referral program. Customers will be able to invite friends, while the system automatically tracks referrals and manages rewards. This type of program enables retailers to avoid direct discounts while still encouraging active engagement and turning loyal customers into brand ambassadors. It will also help GeD Store expand its loyal customer base and deepen relationships with existing customers.
With Retano Loyalty&CRM, GeD Store is not just enhancing customer experiences today — it is laying the foundation for sustainable, long-term growth. By combining personalized offers, seamless digital tools, and innovative programs like referrals, the company is poised to deepen customer relationships, expand its loyal customer base, and continue its strategic market development. As GeD Store evolves, its partnership with Retano ensures that every new initiative is data-driven, efficient, and tailored to meet the needs of its customers.
